> For the complete documentation index, see [llms.txt](https://pangya.gitbook.io/pangya-reborn-wiki/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://pangya.gitbook.io/pangya-reborn-wiki/technical-game-problems/game-does-not-launch.md).

# Game does not launch

If you're having trouble starting your game, please follow the steps below to try and solve your\
problem :

### Add Pangya Reborn! to your antivirus exclusion list

Pangya is a game that's been around for a few years now, and since Pangya Reborn! is a private server, your antivirus software can potentially block your access to the game. To do this, add it to your antivirus exclusion list. Below you'll find a tutorial for several antivirus programs and the relevant information.\
\
**Guide to add exceptions :**\
\
• Windows-Defender: <https://bit.ly/2yIGhAj\\>
• Avira: <https://bit.ly/3YAC1tG\\>
• Avast: <https://bit.ly/2zvrjxt\\>
• Bitdefender: <https://bit.ly/3GbvNtn\\>
• McAfee: <https://bit.ly/35Oc8f4\\>
\
**Make an exception for :**\
\
• Pangya Reborn! (whole folder)\
• Pangya Reborn!\pr-client\ijl15.dll\
• Pangya Reborn!\pr-client\ProjectG.exe\
\
Once you have completed this step, we recommend that you restart your computer.

***

### Start ProjectG.exe in compability mode

If the antivirus solution didn't work, Windows may not be starting the game correctly, so try the following solution.\
\
**Guide to start in compability mode :**\
\
• Windows : [Click here](https://support.microsoft.com/en-us/windows/make-older-apps-or-programs-compatible-with-windows-783d6dd7-b439-bdb0-0490-54eea0f45938)

***

### None of the above solutions worked

You can join the [discord](https://www.discord.com/invite/D9gC9Hhpss) and ask for help in the appropriate channel, we will do our best to find the solution and guide your access to the game.
